FUNDAMENTAL #20: Celebrate Success.
Catching people doing things right is more effective than catching them doing things wrong. Regularly give, receive and ask for meaningful acknowledgement and appreciation - in ALL directions - throughout our company.
One of our greatest emotional needs is to feel appreciated. We can strengthen our relationship with one another when we look for reasons to praise, not criticize.
Offer sincere praise generously. It's the Buchan Way!
ABOUT The Buchan Way:
From the very beginning, we wanted John Buchan Homes to be different from other companies. Different in how we treat out clients, different in how we work with each other, and different in the results we achieve. These differences are best captured in 26 fundamentals that are the foundation for our unique culture. We call it THE BUCHAN WAY.