FUNDAMENTAL #17: Listen Generously.

Listening is more than simply “not speaking”. Give others your undivided attention. Quiet the noise in your head and let go of the need to agree or disagree. Listen with care and empathy. Above all, listen to understand.

ABOUT The Buchan Way:

From the very beginning, we wanted John Buchan Homes to be different from other companies. Different in how we treat our clients, different in how we work with each other, and different in the results we achieve. These differences are best captured in 26 fundamentals that are the foundation for our unique culture. We call it THE BUCHAN WAY.