Buchan Blog

Deliver on your commitments every time. This includes being on time for all phone calls, appointments, meetings and promises. Do what you say you’re going to do, when you say you’re going to do it.

Blame has no place in a high-performance organization. We fix mistakes by focusing on solutions. Then we identify lessons learned and use those lessons to improve our processes so we won’t make the same mistakes again.

Owning it means taking personal responsibility.

Our brand is defined by our actions. John Buchan Homes is defined by us.

Setting and achieving goals, being challenged, this is what makes life motivating and fun.

It’s the extra mile that separates the average person from the superstar. Be a superstar!

Always add value to the spaces and lives around you! Adding value is contributing your time, energy and resources to create a positive difference in people’s lives.

Being organized allows you to manage multiple issues, tasks, and promises, allowing you to stay steps ahead. Know the priorites and work on them first.

There are no two better questions than “why?” or “how?” Don’t ever be afraid to ask. Asking why or how shows you care to do your very best. Asking sometimes leads to vigorous debate. Respectful, constructive conflict is vital to our company’s health. Asking always leads to learning and learning leads to success. Be curious and question what you don’t understand.