Deliver on your commitments every time. This includes being on time for all phone calls, appointments, meetings and promises. Do what you say you’re going to do, when you say you’re going to do it. If a commitment can’t be fulfilled, notify others early and agree on a new commitment to be honored.
ABOUT The Buchan Way:
From the very beginning, we wanted John Buchan Homes to be different from other companies. Different in how we treat our clients, different in how we work with each other, and different in the results we achieve. These differences are best captured in 26 fundamentals that are the foundation for our unique culture. We call it THE BUCHAN WAY.